Hello, I’m Anissa
a Berlin based Product Owner
with passion for User Experience and User Interface
Team-supportive and strong independent working | interface between design and development team | fast grasp | cross-departmental/application thinking | FOKUS usability consulting | user experience | user guiding + user engagement | analysis and concise understanding | stakeholder management | high-frequency feedback evaluation to add further product value
Profile
Promoting interdisciplinary teamwork // Working independently with a solution-oriented approach // Highly empathetic and advocate of servant leadership // Enthusiastic about learning new topics // Trained graphic designer // Pixel perfection and love of vectors // Three years working as a digital designer in London // Creative project management with many years of agency experience // Building UX processes and user stories // Developing user interface designs and accompanying implementation // Close cooperation with front- and backend developers // Customer communication + support // Creative ideas and finding solutions for fullresponsive websites, hybrid and web apps, intranet and administration portals // WordPress as a constant companion // Analysis, concept, planning // Familiar with MacOS, Android and Windows // Worked in Scrum team and certified Product Owner
Work experience
staatl. gepr. Grafikdesigner
Europäische Perspektiven PBE e.V.
Webdesign / Project Assistent
Graphic/Digital Design Internship
Graphic and Digital Design Internship at Creative Cherry, Spitalfields – London Borough of Tower Hamlets
Graphic Design Internship
Researcher / Graphic Designer
Junior Digital Designer
Layout-Entwicklung von Webseiten, Social Media Applikationen und Video footage.
Digital Designer
Portfolio aus FTSE 100 Kunden
Transformation und Digitalisierung durch Storytelling von Geschäftsberichten, Reportings und Nachhaltigkeitsberichten.
Gestaltung von inhalts- und datenintensiven, responsiven Unternehmenswebsites.
Graphic/Digital Designer
Betreuung und Umsetzung von Webprojekten
- Gestaltung unterschiedlicher Medien im Web- und Printbereich.
- Koordinierung technischer Pflege und Wartung von Kundensoftware
- inhaltliche Pflege und Wartung von Internetseiten (WordPress)
Digitales Projektmanagement / UX/UI Design
Projektmanagement, UX/UI Design
- Umsetzung von fullresponsive Webseiten,
Hybrid- und Web-APPs - Entwicklung Intranet sowie Kunden- und Verwaltungsportalen.
- Führung des Design und Frontend-Entwickler Teams
- Betreuung von Supportkunden und Einzelprojekten
- Entwicklung von User-Interface Designs und Begleitung der Umsetzung durch Front- und Backend-Entwickler
- Planung von Mitarbeiterressourcen
- Entwicklung von Layouts mit dem Designteam
- Schnittstelle zur Zusammenarbeit zwischen Design- und Entwicklerteam
Technische Pflege und Wartung
von Kundensoftware und Internetseiten
Betreuung und Beratung von Supportkunden in den Bereichen
Marketing, SEO, technische Weiterentwicklung und DSGVO-Konformität
IT-Projektmanagement / stellvertretende Agenturleitung
IT-Projektmanagement und Kundenbetreuung
- Technische Betreuung und Projektmanagement der Agentur Support-Kunden
- Projektmanagement für Kundenprojekte der Simply Delivery GmbH (Webseiten + individuelle Webshops)
- SEO Optimierung, Frontend Development
- WordPress Umsetzungen und Trainings für Kunden
IT Produktmanager / Projektmanagement Webseiten/Shops
Produktmanagement Default-Shop
- Erfassen und Planung von Funktionserweiterungen des Admin Default-Shops
- Weiterentwicklung individueller Theme-Versionen nach preislicher Abstufung
Projektmanagement Webseiten/individuelle Shops
- Budgetierung, Beratung, Design- und Entwicklungsprozess
- Team Schnittstelle Design, Frontend + Marketing
- Unterstützung des Sales-Teams und Kostenevaluierung
- Projektbegleitung individuelle Webshops
- Beratung zu globalen und store-spezifischen Einrichtung
- WordPress Frontend Webseiten Umsetzung
- Kundenberatung zur DSGVO-Konformität, Basis SEO
Product Owner POS 2.0/ADMIN UI Rebuild
- Relaunch, Modernisierung und Weiterentwicklung des stationären und mobilen Kassensystems als Teil der cloudbasierten Gesamt-Software (SaaS)
- Aufbau eines führenden ERP-Systems für die Gastronomie und das Gastgewerbe.
- Aufbau von interdisziplinären Entwicklungsteams
- Prozessoptimierung
- Mitbetreuung des legacy software rebuilds
- Führung interner und externer Entwickler-Teams
- Erfassen und Planung von Funktionserweiterungen und Neuentwicklungen
- Backlog-Pflege und Evaluierung von Feature Requests diverser Stakeholder
Produkt-Neuentwicklung:
Customer Facing Display
- Technische Umsetzung, Testing, Roll-Out
- Wartung und Weiterentwicklung
Product Owner Webshop
Modernisierung und Weiterentwicklung der Lehrerwelt Shop-Plattform
als Teil des e-commerce Gesamt-Bereichs.
- Prozessoptimierung Stakeholder Requirements und Development
- Schrittweise Interface Überarbeitung
- Verarbeitung der Maintenance Anforderungen und Bug-Behebung
- Evaluierung Umgang mit Legacy Code – Refactoring
- Erfassen und Planung von Funktionserweiterungen und Neuentwicklungen
- Backlog-Pflege und Evaluierung von Feature Requests der Stakeholder
- Testing und Release Planung
System Ownership
- Magento 2
- Roadmunk
- Confluence
Skills + Expertise
- Creative Project Management
- Digitale Product Management
- Stakeholder Management
- Agile Methods
- Scrum, Kanban, Hybrid
- Leading interdisciplinary teams
- CMS+Frontend/Basic HTML+CSS
- Wireframing
- Software Design
- Graphical User Interface (GUI)
- User Experience (UX)
- Design System
- Brand Development
- WordPress ♥ / Typo 3
Product and project management tools
Asana / Breeze / Zoho Projects + Sprints / Zoho CRM + Books / Jira ♥ / ZenHub
UX/UI and layout tools
Adobe XD ♥, InDesign, Illustrator, Photoshop / InVision / Figma / Sketch + Zeplin
Concept and documentation tools
Confluence / Miro ♥ / Draw.io / Balsamiq / Google Docs / MS Office
Let’s see a bit more…
Education
JAN 2022
Scrum Alliance
Certified Scrum Product Owner®
ScrumAlliance_CSPO_Certificate
APR 2013
UAL, London, UK
Introduction to After Effects and Animation
UAL-AE+animation
JAN 2011 – JUL 2011
PBE-Projekt, London, UK
Various internships in the field of graphic and digital design
Certificate_CreativeCherry
SEP 2010 – DEC 2010
PBE-Projekt, Westbourne Academy, Bournemouth, UK
Language School – English Advanced Level Certificate
ADK_Westbourne-Academy
PBE_Zertifikat
2007 – 2010
Lette-Verein – Fachbereich Gestaltung – Berlin
Graduation as a state-certified graphic designer
Lette_Abschlusszeugnis_ADK
2005 – 2006
J.W. Goethe-Universität, Frankfurt/Main
Art History
New German Literary Studies
Clients + Projects
SIDES | POS 2.0
ERP-Systems für die Gastronomie und das Gastgewerbe
NOV 2021 – HEUTE
ROLLE: Product Owner User Interface
Relaunch, modernisation and further development of the stationary and mobile POS system as part of the cloud-based overall software.
(SaaS- Software as a Service)
- Process optimisation
- Co-supervision of the legacy software rebuild
- Leading internal and external development teams
- Recording and planning of function enhancements and new developments
- Backlog maintenance and evaluation of feature requests from different stakeholders
Simply Delivery GmbH | Customer Display
Implementation management Customer Facing Display
2021
ROLE: Product Owner Customer Display
- Technical implementation, testing, roll-out
- Maintenance and further development
Simply Delivery GmbH | e-commerce
Fullresponsive WordPress CMS and development management of Webshops
2019 – 2021
ROLE: Project management, Website Layout and development (WordPress), Webshop design briefing and development management
Hausbank München | VS3+ CRM with customer portal
Modular software suite for property managers
FEB 2018 – MITTE 2020
ROLE: UX/UI Designer in the Scrum Team
Close collaboration with external development team (Incowia GmbH)
and client (Hausbank Munich) according to Scrum framework.
Development of the software branding and micro-website in line with the main brand. Development of the GUI of the modular software suite for property managers Development of the UI design system. Development and implementation of a digital living style guide.
- UX process (research, personas, workshops)
- UI implementation and quality control during implementation
- Support of the Scrum Master and the Product Owner
- Breakdown into sprints with 2-week iterations
- Interim status analyses with the customer
EDG-Deutschland | European Dental Group
Intranet and Corporate Website
2015 – 2021
ROLE: Consulting and project management
Design, tech. + content maintenance
- Creation and implementation support of the corporate website
- Development of the EDG/Flemming cross-brand intranet as well as
- Connection and integration of in-house software.
- Concept and development / implementation / rollout / maintenance / support
EDG-Deutschland | European Dental Group
Flemming Dental / Flemming International / Flemming Erleben
2015 – 2021
ROLE: Consulting and project management,
Design, tech. + content maintenance
Branding and brand development of the main brands and its sub-areas. Creation and implementation support of the corporate websites.
- Print and web style guide, concept and layout living style guide,
- Concept and development of various applications: internal online shop, laboratory and dentist finder with google API connection, online price calculator, online KVA – for doctors and patient portal.
- Various landing and campaign pages with A/B testing, SEO optimisation and advice on DSGVO compliance.
EDG-Deutschland | European Dental Group
Flemming customer portal and marketing websites
2015 – 2021
ROLE: Consulting and project management,
Design, tech. + content maintenance
- User interface of the Flemming customer portal
- Integration of various applications: Laboratory and dentist finder with google API connection, online price calculator, online
calculator, online KVA – for doctors and patient portal. - Various landing and campaign pages with A/B testing, SEO optimisation and advice on DSGVO compliance.
EDG-Deutschland | European Dental Group
Flemming product catalogue
2015 – 2021
ROLE: Consulting and project management,
Design, tech. + content maintenance
- User interface of the digital product catalogue
- Product catalogue and design manuals for the print area.
- Concept and development of various applications: internal online shop,
Various landing and campaign pages with A/B testing, SEO optimisation and advice on DSGVO compliance.
KNE | Kompetenzzentrum für Naturschutz und Energiewende
Website development and intranet concept
2017 – 2018
ROLE: UX/UI Design Intranet, Project Management
Concept and implementation support for website and intranet
NWB-Verlag | Taxmatch – Innovation Hub of NWB-Verlag
Fullresponsive website and jobfinder application
2019
ROLE: Design and implementation management
Application flow concept and wireframing/layout
Collaboration with the Innovation Hub to develop a job portal
- Law firm profile / advertisement creation / requirements / payment model
- Employee profile / CV / Qualifications
DNWAB | DAHME-NUTHE Wasser, Abwasserbetriebsgesellschaft mbH
Fullresponsive website
2019
ROLE: Design and implementation management
Long-standing support for the South Brandenburg water company Dahme-Nuthe Wasser
- Redesign and modular layout system
- Fullresponsive WordPress CMS
- Module concept and WordPress training for client
Hoffmann und Campe Verlag | Levantehaus Hamburg
Fullresponsive Website
2015
ROLE: Concept and layout redesign
EDEL Verlagsgruppe GmbH | edelBOOKS
Fullresponsive website and database connection
2019
ROLE: Concept, layout and implementation management
- Fullresponsive WordPress CMS
- API connection of the Pondus software database
- Design and implementation support
MAX 23 | Orthodontics and paediatric dentistry
Fullresponsive WordPress CMS
2017 – 2019
ROLE: Layout, project management, website (WordPress) implementation and content maintenance
BSH | Micro-Websites
Effect microsites integration into corporate website
2016 – 2019
ROLE: Layout, print to digital design adaptation, project management, implementation support
Creation and integration of seven thematically and functionally different effect microsites in the internal area of the BSH corporate website.
